Comments/Complaints

We hope that you are entirely satisfied with our service and experience and would be happy to recommend our services to others.

If not, please let us know about it so that we can rectify the problem and improve our service.

Complaints procedure

We make every effort to give the best service possible. However, we are aware that sometimes things can go wrong, with the result that at some point, you may have a genuine cause for complaint. If this is so, we would like the matter to be settled as quickly and as amicably as possible.

If you are not satisfied with the practice in any way, please contact the Practice Manager in writing, giving details of your complaint. We will do our best to answer your complaint as soon as possible.

You can deliver your complaint by post, phone, email or in person.

You can also read our Patient Complaints Procedure here