Cancellation

If you are unable to keep your appointment, we ask that you kindly provide us with at least 24 hours notice. We ask for this advance notice so that we can offer this appointment to another patient. A fee may be charged if a patient does not show up for an appointment without sufficient notice.

Missed hygiene appointments will incur a charge of £30.

NHS registration lapse

There is an expectation that NHS patients attend the practice at regular intervals, usually every six months as per NICE guidelines. The recommendation to have an oral examination is a key message in preventative dentistry. Research shows that long-term attendance has a positive impact on oral health in general, contributing to increased oral health-related quality of life while decreasing tooth loss and caries rates.

The practice has limited NHS funding and for this reason will monitor patient attendance on a regular basis. Where patients have not visited the practice in the last 24 months their NHS registration will lapse and we may not be able to offer them NHS dental care in the future.